• Nicole L. Bickham

The practice management system I use has been making improvements to address increased telehealth usage. As of yesterday, they have generated new links for video sessions. For a limited time, you will be able to access video sessions using either the old link (which you may have bookmarked or saved from a prior session) or the new one. Eventually, the old link will no longer work.

You can access your unique video appointment link by:

  • Clicking “Join Video Call” from your email appointment reminder (if you have not opted out of email reminders), or by

  • Clicking “Join Video” in the Upcoming Appointments section of the Client Portal.

  • Nicole L. Bickham

My current understanding of the opinions being offered by public health officials and scientists is that COVID-19 is going to be a major concern for months to come, and that as restrictions are gradually lifted, needs that can be met while maintaining physical distance, should be met in this way. Thus I will continue to offer Telehealth sessions to my established clients indefinitely, and will continue to monitor how insurance companies are handling Telehealth services. (So far all claims I have filed for Telehealth sessions have been approved, and some insurance companies are waiving cost-sharing for Telehealth.)


I regret that I am not currently able to add to my waiting list, and do not foresee having new openings to offer those on my waiting list through at least May. This is a challenging time for us all. If you need support promptly, please contact your physician, your insurance company, or a local crisis hotline.

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