• Nicole L. Bickham

Some Telehealth Updates for Current Clients

You may have noticed a new address (Oakland Ave) showing up on your appointment reminders and billing statements. This is the mailing address I will be using for the duration of the COVID crisis. When it is safe to return to in-person sessions, I intend to return to both my Glendale and De Pere locations, though telehealth will likely be an ongoing component of my practice.

I continue to track insurance coverage for telehealth. Most of the insurance companies with which I work, as of now, have extended their telehealth coverage through Sept 30th, while a few have said they will cover telehealth through the end of the year. All of these policies can and likely will be renewed. It is difficult to predict how things will unfold as we approach the end of 2020, but I am optimistic that telehealth will continue to be covered for the duration of the crisis.

I recommend closely reading any correspondence you receive from your insurance company. If you have any questions about your coverage, please let me know, and we can discuss options for getting clarification. If there comes a point when your insurance company is no longer covering telehealth across the board, we may still be able to get permission for telehealth sessions by speaking with your insurance plan.


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