Trouble Logging on to Video Sessions?

The practice management system I use has been making improvements to address increased telehealth usage. As of yesterday, they have generated new links for video sessions. For a limited time, you will be able to access video sessions using either the old link (which you may have bookmarked or saved from a prior session) or the new one. Eventually, the old link will no longer work.

You can access your unique video appointment link by:

• Clicking “Join Video Call” from your email appointment reminder (if you have not opted out of email reminders), or by

• Clicking “Join Video” in the Upcoming Appointments section of the Client Portal.